Privacy & Cookies Policy (Updated)
At CutieBloom, operated by LongAI Ltd (UK), we take your privacy seriously. This Privacy & Cookies Policy explains what information we collect, how we use it, how long we keep it, and the choices you have.
1. Who We Are
CutieBloom is a UK-based brand operated by LongAI Ltd.
If you have any questions about privacy or cookies, email us at service@cutiebloom.com.
2. Information We Collect
We collect only what’s needed to personalize and deliver your order, and to keep our site running smoothly. This may include:
Photos and names you upload to create your storybook preview and order
Contact details (name, email, shipping address, phone number)
Order and payment details (payments are processed securely via Shopify Payments and PayPal; we do not store your full card number)
Device and usage information (such as IP address, browser type, and how you interact with our site)
3. How We Use Your Information
We use your information to:
Create your personalized preview and produce your printed book
Let you review your preview results and place an order when you’re ready
Fulfill and ship your order, and send order updates
Provide customer support
Improve our website and services
Send offers and updates only if you opt in
4. How Long We Keep Data
We keep data only as long as necessary for the purposes above:
If you do not place an order, your uploaded photo and preview results may be stored so you can review your preview and place an order later.
If you place an order, your uploaded photo and preview results are used for production and are deleted immediately after production is completed.
5. Your Rights
You can request to access, correct, or delete your personal data at any time. To make a request, email service@cutiebloom.com.
6. Security
We use encryption and trusted technology partners to protect your information. Payment data is handled securely by Shopify Payments and PayPal, which are certified payment providers.
7. Cookies Policy
How We Use Cookies
Cookies are small files that help us:
Run essential site functions (like checkout)
Understand site usage (analytics)
Remember your preferences
Show relevant offers (marketing cookies, only if you allow)
Managing Cookies
You can accept or decline non-essential cookies when you visit our site.
You can also manage cookies through your browser settings at any time.
Essential cookies are required for the website to function properly.
Third-Party Cookies
We may use trusted partners such as Google Analytics and Shopify’s built-in analytics tools. These services may set cookies to help us understand site performance and improve your experience.
8. Updates
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
9. Contact Us
Questions or requests? Email us at service@cutiebloom.com.
Last updated: January 7, 2026